Terms & Conditions

METHODS OF PAYMENT

We accept Visa, MasterCard, and American Express for all orders placed online.

SALES TAX

Sales tax at the rate of 9.5% is applicable on all orders shipped to addresses in California. Orders shipped outside of California are tax-exempt.

LEAD TIMES

Please be advised that any and all lead times and delivery dates are estimates only, we cannot guarantee specific deadlines.

Due to covid-19 impacts on global supply chain, delays should be anticipated.

We recommend booking installation only after receipt of the order. Lawson-Fenning is not responsible for ANY costs or project-related delays

Lead times begin upon receipt/confirmation of the below:

Confirmation of all finishes and dimensions
Receipt of COM/COL
Receipt of graded-In fabric
Approval of requested submittals

FINISHES

Natural materials and hand-applied finishes are subject to variation. Our sample swatches should be used for reference only as variances in the finish shades, metal, and wood can and do occur.

PAYMENT TERMS - FURNITURE

A 50% deposit is required on all orders before they are started and the balance paid before delivery

STORAGE

Lawson-Fenning offers 30-day complimentary storage.

1-30 Days: Complimentary storage

31-60 Days: Fee equivalent to 10% of standard product sale price (taxes excluded)

61-90 Days: Fee equivalent to 15% of standard product sale price (taxes excluded)

91-120 Days: Fee equivalent to 20% of standard product sale price (taxes excluded)

121-151 Days: Fee equivalent to 25% of standard product sale price (taxes excluded)

GENERAL TERMS

All designs are the property of Lawson-Fenning and cannot be used, reproduced or distributed without our written consent.

WEBSITE TERMS & CONDITIONS

Welcome to Lawson-Fenning’s online store, www.lawsonfenning.com (“website). This website is operated by Lawson-Fenning LLC. Through out the website the terms “we”, “us” and “our” refer to Lawson-Fenning, LLC.By using and shopping at our website, you agree to the following terms and conditions (“Terms and Conditions”). The conditions of sales mentioned hereafter concern only website.lawsonfenning.com and are not related to any other conditions that are applied in stores. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using the website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy. If you do not agree to all the Terms and Conditions of this agreement, then you may not access the website or use any services.

PRIVACY

We respect and are committed to protecting your privacy. In order to serve you better, we may collect personally identifiable information when you visit our website. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. This information will never be sold by anyone.

SECURITY

Your payment and personal information is always safe Our SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

COLORS OF ACCURACY AND LISTINGS

We attempt to be as accurate as possible when describing our products on our website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, or other content available on the website are accurate, complete, reliable, current, or error free. Actual candle colors may not be exactly the same as shown on your computer monitor. Each candle is hand-poured and uses different fragrance oils in each batch of wax that can appear to be discolored.

TYPOGRAPHICAL ERRORS

In the event that a Lawson-Fenning product is mistakenly listed at an incorrect price on the website, Lawson-Fenning reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lawson-Fenning reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lawson-Fenning shall issue a credit to your credit card account in the amount of the incorrect price.

COPYRIGHTS

Please do not copy images or contents found at this website. The entire content included in this website, including but not limited to text, graphics, logos, button icons, and images is copyrighted as a collective work under United States and international copyright laws, and is the property of Lawson-Fenning. The collective work includes works that are licensed to Lawson-Fenning. Any use, including but not limited to the reproduction, distribution, display or transmission of the content of this Website is strictly prohibited, unless authorized in writing by Lawson-Fenning. Requests for permission should be directed to our Melrose office at the following address: Lawson-Fenning
6824 Melrose Avenue
Los Angeles, CA 90038

YOUR ACCOUNT

You may choose to register at our website. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Lawson-Fenning’s best interests to do so.

FRAUD PROTECTION

Lawson-Fenning’s online store reserves the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s). We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

GENERAL

We reserve the right to refuse service to anyone for any reason at any time. By using this website, you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms and conditions. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of these conditions, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

NOTICE

Lawson-Fenning may deliver notice to you by e-mail, a general notice on the website, or by other reliable method to the address you have provided to us.

PAYMENT

Lawsonfenning.com accepts payments from PayPal, Visa, MasterCard, Discover and American Express. PayPal is the preferred way to pay online due to its safety and speed. PayPal stores and safeguards your credit card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. Orders to other countries outside of the United States may be subject to vat, import duties and/or taxes, which are levied once your package reaches your Country. Lawsonfenning.com ships your package according to incoterm delivered duty unpaid (DDU). This means that we do not collect vat, duties and/or taxes on orders to countries outside United States and we cannot predict what your estimated charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

WARRANTY DISCLAIMER

This website and the materials and products on this website are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Lawson-Fenning disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY

Lawson-Fenning its officers, directors, employees, agents, licensors and suppliers, shall not be liable for any damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if Lawson-Fenning has been advised of the possibility of such damages. Certain state laws may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may have additional rights.

TERMINATION OF TERMS AND CONDITIONS

These terms and conditions, or any part of them, may be terminated by Lawson- Fenning without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Warranty Disclaimer, Limitation of Liability, Applicable Law and Indemnification, shall survive any termination.

APPLICABLE LAW

This website is created, controlled and maintained by Lawson-Fenning LLC, in the State of California. Accordingly, the laws of the State of California shall in all events govern any disputes relating to this website, including those relating to any transaction conducted hereon, and shall likewise govern the terms, conditions, disclaimers, policies and notices contained herein, all without giving effect to any conflict of laws principles. Lawson-Fenning makes no representations as to the compliance of this website or its terms and conditions with any applicable law. If you choose to access this website from outside of the United States you do so at your own risk and are responsible for compliance with all applicable laws. You may not use this website in violation of United States export laws. By using this website, including by virtue of purchasing products hereon, you agree to submit to the jurisdiction of the State of California and agree that it shall serve as the sole and exclusive venue for any disputes relating to this website. Any claim or cause of action brought by you with respect to matters related to this website, including these terms and conditions, must be brought in a state or federal court located in the State of California and must be commenced no later than one year after the claim arises. If any provision of these terms and conditions is deemed to be void, unlawful or unenforceable for any reason, all other provisions contained herein shall remain in full force and effect. These terms and conditions constitute the entire agreement as to matters relating to this website.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lawsonfenning.com/Lawson- Fenning LLC, subsidiaries, affiliates, partners, officers, directors, employees, interns, subcontractors, agents, licensors and suppliers harmless from any claim or demand, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these terms and conditions or any activity related to you or any other person accessing this website. Lawson-Fenning
6824 Melrose Avenue
Los Angeles, CA 90038

CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about our Terms and Conditions should be sent to us at: info@lawsonfenning.com