Shipping & Returns

Once you have completed placing your order online, a tracking number will be emailed to you within 48 hours.

If preferred, you can pickup your order at our Silver Lake store which is located at:

1618 Silver Lake Boulevard
Los Angeles, CA 90026

Store hours are 11-6 daily.
Please note all items selected for store pickup are subject to CA state sales tax.

If for any reason, you are not satisfied with your purchase, we will gladly accept it, provided we receive it within 14 days of it’s shipment date. Shipping, handling and other charges are not refundable and returns may be subject to a 20% restocking fee. All returns are for store credit only. All merchandise purchased on sale or “AS-IS” is final sale.

1. Please call or email us at [email protected] or 323-660-1550 to let us know which items you would like to return.
2. We will provide you with a return authorization form.
3. Please re-package the merchandise in its original packaging and include the completed return authorization form.
4. Please send merchandise via an insured shipping method to:

RETURNS
LAWSON-FENNING
1618 Silver Lake Boulevard
Los Angeles, CA 90026

Please note that returns will not be accepted without a completed return authorization form. We cannot accept the return of any item with an indication that it has been used. Merchandise purchased on sale or “As-Is” is not returnable.

We offer store credit for all authorized online shop returns. Store credits may be redeemed at any Lawson-Fenning location.

While we strive to keep a up to date inventory of our current offerings, there may be times that items become backordered. In the event of a backorder, you will be notified via email of the estimated arrival time.

For questions regarding your order, please contact us at [email protected] or call (323) 660-1500

All orders must be made in writing. Prices do not include shipping, handling, insurance, or sales tax. A 50% deposit is required on all orders before they are started and the balance paid before delivery.

Custom finishes and colors will be matched as closely as possible, but variations may occur die to materials.

All orders will be shipped freight collect and shipping charges estimated at the time of order. The customer is responsible to ensure that all furniture will clear elevators, stairs, doorways, etc. Any claims for damaged goods must be settled by the customer and freight company and are not the responsibility of Lawson-Fenning. ALL DAMAGE CLAIMS MUST BE DIRECTED AND HANDLED THROUGH THE SHIPPING COMPANY. All orders are available to be picked up FOB from our dock in Los Angeles, CA. All designs are the property of Lawson-Fenning and cannot be used, reproduced or distributed without our written consent.